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RateNow, GuideTransform Your Digital Communication: Make the Leap from SMS to RCS
Discover how to move beyond SMS and harness the benefits of RCS to deliver safer, more engaging, and more effective messages boosting user interaction.
SMS fraud has created distrust among users, reducing the effectiveness of your key communications. With RCS (Rich Communication Services), your messages arrive verified, with your logo and identity, offering a safer and visually enriched experience. RCS is the ideal solution for surveys, reminders, and high-interaction services, improving open and response rates. Take the next step with RateNow and upgrade your messaging strategy to connect with your users more effectively and reliably.
Diana Bardales, 2025 
4 min 
In a world where trust and security are essential to communicating with your customers, it’s time to leave traditional SMS behind and make the leap to RCS (Rich Communication Services). If you haven’t done so yet, now is the perfect moment to update your messaging strategy and leverage the benefits of this cutting-edge technology.
Higher Open and Response Rates
Satisfaction surveys
With RateNow, activating RCS is quick and easy—allowing you to enhance your messaging strategy in just a few days.
Why should you stop sending SMS and start using RCS?
SMS fraud, such as phishing, has led to growing distrust among users. Traditional messages, while functional, can feel insecure—reducing the effectiveness of your satisfaction surveys, post-service feedback, and other key communications.
With RCS, your messages become not only safer, but also more engaging, visual, and interactive. The best part? They arrive verified, with your logo and official links—instantly restoring user trust.
What is RCS?
RCS is an advanced messaging technology that goes beyond what SMS can offer. Messages sent via RCS include institutional verification, enriched design, and no suspicious links. This ensures your communication is not only safer but also more appealing and effective—boosting open and response rates. It’s the ideal solution for long questionnaires, high-interaction services, and more.
Benefits of Switching to RCS
Verified Sender
Each message you send is verified and includes your name, logo, and brand identity.
Users immediately recognize who the message is from—building trust and credibility.
Higher Open and Response Rates
RCS's rich and modern interface makes your messages more visually appealing, increasing user engagement and boosting response rates. Perfect for satisfaction surveys and post-service feedback.
Full Coverage
If a user's device doesn’t support RCS, the message is automatically delivered via SMS—ensuring your communication reaches every recipient regardless of their technology.
How to Leverage RCS with RateNow
If you’re already using SMS to communicate with your customers, migrating to RCS is seamless with the RateNow platform. With this transition, you can manage communications such as:
Satisfaction surveys
- Appointment confirmations
- Reminders and notifications
- Promotional campaigns
- Post-service feedback
- Long-form questionnaires
With RateNow, activating RCS is quick and easy—allowing you to enhance your messaging strategy in just a few days.
Most Phones Already Support RCS
In Spain, 75% of mobile devices already support RCS, across both Android and Apple platforms, while the remaining 25% will continue receiving messages via SMS. Globally, RCS adoption is steadily growing, with millions of users choosing it for its security and improved user experience.
Don’t fall behind. Take the leap today and improve your communication with RCS.
Offer a more modern, secure, and effective experience to your users—and connect more directly through the digital channels they use every day.
Ready to take the next step?
Start transforming your communication strategy today and take your messages to the next level with RateNow. Contact us at sales@ratenow.cx to discover how RCS can boost user engagement and trust.
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