RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

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Customer Effort Score (CES): What is it and how to measure it

In detail, Most wanted
Customer Effort Score is a key indicator to ascertain customer loyalty by measuring the degree of effort that customer puts in. This will help you learn how to measure it, its origin and what is a good Customer Effort Score.

CSAT Score: The complete guide to Customer Satisfaction index

In detail, Most wanted
This guide will help you learn what a CSAT score is, how to ask for it and the several methods of calculation. It will give you guidelines about what a good CSAT score is and how to improve it.

Employee satisfaction surveys: Integrate and automate the job pulse

In detail, Most wanted
Happy workers have higher productivity and they help bring the organization together. Self-fulfillment at work is as essential component as salary, and the secret to a successful organization is often a positive work environment, in which workers feel valued and supported. In today's post we tell you how to measure the job satisfaction of your employees and why is it important to have a thermometer of the working environment of your company.

10 reference hospitals in Spain innovate in Patient Experience with RateNow in times of crisis

Trending topics, Clients
At times like the present, it is important to continue betting on the lines of work that will define the future of the health sector, such as to create the Patient Experience. At Rate Now, we are aware of the difficulty of innovating in times of crisis. We want to help the hospitals modernize their quality systems with the Rate Now Health initiative.

Do you know what is the technology behind RateNow antiviral film screens?

In detail, Trends
What is the technology behind the antiviral effect of RateNow displays and how does it work? In this post we tell you the technical information provided by Hexis and we explain the operation of the PureZone protective film.

RateNow screens protected against CORONAVIRUS

Most wanted, Trends
RateNow announces the collaboration with the French group HEXIS, leader in adhesive security films, for the definitive anti-coronavirus protection of our tactile feedback terminals.The application of the transparent film ANTIVIRAL HEXIS PUREZONE to the screens of the feedback terminals guarantees an efficiency 99.9% antiviral against bacteria and viruses including those of the CORONAVIRUS family.

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