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Customer Experience / Case
AENA tracks the experience of 280 million passengers with RateNow
In 2025, AENA, Spain’s leading airport operator and one of the largest in the world by passenger volume, deployed one of the most ambitious on-site feedback systems in the industry in collaboration wi...
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Patient Experience / Case
La Conselleria de Sanitat Valenciana drives continuous measurement of the patient experience
La Conselleria de Sanitat Valenciana (The Valencian Ministry of Health), together with RateNow, has implemented an innovative automated system to measure the Patient Experience (PX) across hospitals a...
Patient Experience / Case
Improving the Patient Experience with RateNow: The Case of the Institut Arnault Tzanck
Facing challenges in systematically collecting and analyzing patient feedback, the Institut Arnault Tzanck implemented an advanced patient experience (PX) solution with RateNow. Through personalized S...
Patient Experience / Case
RateNow Technology Serves Patient Experience with AOR San Carlo Project in Potenza
The AOR San Carlo in Potenza presented a Customer Satisfaction project, implemented by RateNow, to evaluate the patient experience. The project was widely covered by the media and supported by the Gen...
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Customer Experience / Case
Get feedback and improve the online shopping process in 3 steps: koroshishop.com, a case study.
Koröshi is a clothing brand with more than 40 stores across Spain and Europe. Since the Covid-19 - induced confinement, your online store has experienced a boom in activity. Many consumers have overco...
Patient Experience / Case
The 5-star hospital
Today we explain the case of the Ochsner Health System responsible for managing the patient care service for more than 40 hospitals and 100 clinics and health centers in Louisiana. Shawn Achor, author...
