RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

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Do you know what is the technology behind RateNow antiviral film screens?

News
What is the technology behind the antiviral effect of RateNow displays and how does it work? In this post we tell you the technical information provided by Hexis and we explain the operation of the PureZone protective film.

RateNow screens protected against CORONAVIRUS

News
RateNow announces the collaboration with the French group HEXIS, leader in adhesive security films, for the definitive anti-coronavirus protection of our tactile feedback terminals.The application of the transparent film ANTIVIRAL HEXIS PUREZONE to the screens of the feedback terminals guarantees an efficiency 99.9% antiviral against bacteria and viruses including those of the CORONAVIRUS family.

Get feedback and improve the online shopping process in 3 steps: koroshishop.com, a case study.

Clients
Koröshi is a clothing brand with more than 40 stores across Spain and Europe. Since the Covid-19 - induced confinement, your online store has experienced a boom in activity. Many consumers have overcome their prior inhibitions to shop online, and now there is no doubt that digital has entered our lives to stay. In this post we will tell you how a traditional fashion company with physical stores has managed to adapt its Customer Experience strategy to the digital revolution.

More than 3,000 patients have communicated with their families thanks to the RateNow Conecta solidarity campaign

News
Last April, RateNow made its tablets available to hospitals and nursing homes so that they could be used by isolated patients to communicate with their families through videocalls. There are already more than 35 organizations in which this initiative has been carried out, managing to connect more than 3000 patients with their families.

Ratenow connects patients with their families during the pandemic

News
RateNow makes video calling devices available to hospitals and nursing homes so that isolated Covid patients can easily communicate with their families during this emergency.

5 tips to improve your hospital's NPS

Patient Experience
Have you ever wondered how to improve the experience of your patients and the image of your hospital or healthcare organization? One way to achieve a good reputation is by generating positive word-of-mouth; that is, the recommendations that patients make after visiting your center. Today in the blog we give you 5 tips to improve your NPS and the patient experience of your hospital.

The 5-star hospital

Patient Experience
Today we explain the case of the Ochsner Health System responsible for managing the patient care service for more than 40 hospitals and 100 clinics and health centers in Louisiana. Shawn Achor, author of the book 'Before Happiness', explains how he helped the leaders of the Ochsner Health System to improve the patient experience with his Happiness Advantage Research method, whose ultimate goal is to raise patients' happiness.

4 reasons you should collect feedback in real time

Customer Experience Indicators
The world we live in is dominated by technology and is constantly changing, we receive new information every day which sometimes overwhelms...

RateNow interviews retail leader Supermercados Condis

Clients
Condis, with more than 50 years of history, is one of the pioneer companies in the food sector in Catalonia and with a strong presence in Madrid, Central Spain and Andorra. The Condal-Escudé brothers opened their first supermarket in 1980 with the "Condal Alimentación" brand and funded the current Condis brand in 1992.

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