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Customer Experience / Case
AENA tracks the experience of 280 million passengers with RateNow
In 2025, AENA, Spain’s leading airport operator and one of the largest in the world by passenger volume, deployed one of the most ambitious on-site feedback systems in the industry in collaboration wi...
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Customer Experience / Case
Get feedback and improve the online shopping process in 3 steps: koroshishop.com, a case study.
Koröshi is a clothing brand with more than 40 stores across Spain and Europe. Since the Covid-19 - induced confinement, your online store has experienced a boom in activity. Many consumers have overco...
