RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

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Leading blog on customer experience and omnichannel feedback

How to create the best survey to assess service quality

Surveys
Filling out paper quality surveys, which are not visually stimulating and have generally with many questions is a tedious task hardly anyone agrees to do unless they are very angry!. Traditional methods of collecting feedback...

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Surveys
Our methodology has a cost of 0,10 to 1,50 USD per survey, whereas phone interviews reach 10 to 30 USD per interviewee. Ask right after the experience thanks to our feedback terminals and obtain results which are 40% more reliable compared to asling 24 hours...

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