RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

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The compact guide on Customer Effort Score (CES)

In detail, Most wanted
Customer Effort Score is a key indicator to ascertain customer loyalty by measuring the degree of effort that customer puts in. This will help you learn the definition of CES, the objectives, how to measure it, the science behind the metric and its Pros and Cons.

CSAT Score: The complete guide to Customer Satisfaction index (2021)

In detail, Most wanted
This guide will help you learn what a CSAT score is, how to ask for it and the several methods of calculation. It will give you guidelines about what a good CSAT score is and how to improve it.

Employee satisfaction surveys: Integrate and automate the job pulse

In detail, Most wanted
Happy workers have higher productivity and they help bring the organization together. Self-fulfillment at work is as essential component as salary, and the secret to a successful organization is often a positive work environment, in which workers feel valued and supported. In today's post we tell you how to measure the job satisfaction of your employees and why is it important to have a thermometer of the working environment of your company.

Do you know what is the technology behind RateNow antiviral film screens?

In detail, Trends
What is the technology behind the antiviral effect of RateNow displays and how does it work? In this post we tell you the technical information provided by Hexis and we explain the operation of the PureZone protective film.

Get feedback and improve the online shopping process in 3 steps: koroshishop.com, a case study.

Clients, In detail
Koröshi is a clothing brand with more than 40 stores across Spain and Europe. Since the Covid-19 - induced confinement, your online store has experienced a boom in activity. Many consumers have overcome their prior inhibitions to shop online, and now there is no doubt that digital has entered our lives to stay. In this post we will tell you how a traditional fashion company with physical stores has managed to adapt its Customer Experience strategy to the digital revolution.

Ratenow connects patients with their families during the pandemic

In detail, Clients
RateNow makes video calling devices available to hospitals and nursing homes so that isolated Covid patients can easily communicate with their families during this emergency.
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