Blog
Patient Experience / Guide
5 tips to improve your hospital's NPS
Have you ever wondered how to improve the experience of your patients and the image of your hospital or healthcare organization? One way to achieve a good reputation is by generating positive word-of-...
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Patient Experience / Case
The 5-star hospital
Today we explain the case of the Ochsner Health System responsible for managing the patient care service for more than 40 hospitals and 100 clinics and health centers in Louisiana. Shawn Achor, author...
