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Surveys on an interactive touchscreen. Dive deeper into the “why” behind the feedback. Unlimited questions
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Average participation rate of 10–20% Customizable question types. Unlimited number of questions. Qualitative and quantitative feedback Easy to use for all types of audiences Analyze metrics such as NPS, CSAT, and CES
Stores and retail Offices and customer service centers Hospitals and healthcare centers Events and trade fairs Multiple questions and comment fields Customizable interface with your branding Plug & Play device (NO assembly required) Anti-spam filter and response time control 4G connectivity with included SIM State-of-the-art software Dashboards and reports with key statistics
Smiley Terminal Tablet – Floor Stand Smiley Terminal Tablet – Countertop Smiley Terminal Tablet – Wall Mounted NPS, CSAT, and CES performance over time Comparisons by location, date, or device Analysis of qualitative feedback and comments Identification of critical touchpoints in the customer journey Visual dashboards and automated reports
Notifications for negative ratings Keyword detection in comments Direct notifications via email or SMS Prioritization of critical issuesGot questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.
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Best practices applied to your industry Surveys tailored to your needs Demo of our analytics platform A customized quotationⓘ No commitment
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