RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

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BOOST STUDENT EXPERIENCE

Measure the satisfaction of students and teachers, and improve their experience in your academic institution.
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How satisfied are students with your service?

RateNow gives voice to all students and teachers in real time, so you can identify areas for improvement instantly and transform their experience in your institution. Measuring student satisfaction and evaluating the attention of academic staff has never been so easy. Getting actionable insights has never been so efficient.
Update your feedback system
Listen to your students easily and quickly
Optimize resources
Save time and resources in collecting feedback
In real time
Automatic analysis to act instantly
Improve quality
Implement improvements and evaluate staff

Why do you need to improve student experience?

Academic institutions are at the service of students. It is important that the student feels accompanied and heard during their educational stage, while being safe and intellectually stimulated. Satisfied students are more optimistic and that attitude positively impacts their performance and learning.

Maximize the smiles in your institution with the RateNow feedback terminals and promote the best climate for intellectual growth. Customize your digital surveys, automate opinion collection, and identify opportunities for improvement quickly. Save resources in the management of quality surveys and improve the image of your center.

Cool and friendly satisfaction surveys

Beyond the feedback buttons: gather a detailed and holistic understanding of customer feedback with our customizable, state-of-the-art and optimally designed surveys consisting of up to 10 insight generating questions. Understand the “Why?” behind customer dissatisfaction, measure your Net Promoter Score and contact unhappy customers in order to convert them into loyal promoters.
10-QUESTION STUDENT SATISFACTION SURVEY
3-QUESTION STUDENT SATISFACTION SURVEY

Customer satisfaction

Staff evaluation

Net Promoter Score

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Profile and preferences

Email and phone numbers

Comments

Analysis in real time

Measure with the Net Promoter Score

Segment by location and service, and rank by rating

Compare to our industry benchmark

Understand why your customers are dissatisfied

Evaluate your staff to promote excellent service

Contact detractors and turn them into promoters

Share your ratings

EXPLORE RATENOW ANALYTICS

Feedback solutions to give voice to all your students

Standfloor feedback device

Counter feedback device

Wall feedback device

Plug & play: unpack it, plug it and start
collecting feedback straightaway.
Always online: 4G connection included,
24/7 remote monitoring.
Automatic on and off: no staff intervention
required to turn it on and off.
Advanced anti-spam filters: protection
against misuse for children who play.

Survey by e-mail, sms or QR

Integrate in your app

Embed on your website

SEE ALL SOLUTIONS
"Easy for citizens, very intuitive and fast. It is not invasive and attracts attention on its own. RateNow makes it easier for us to comply with the ISO in citizen satisfaction."

Lluïsa Vázquez, OAC Director in Castelldefels, Barcelona

Do you want to boost customer experience and grow your business?

GET A QUOTE
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