RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

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IMPROVE EMPLOYEE EXPERIENCE

Create the best work environment to boost employee satisfaction and productivity

RateNow faces
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How happy is your team today?

RateNow measures the daily satisfaction of your employees, so that you have a constant thermometer of your team's morale and motivation. Ask them anonymously and dynamically what the company can do to improve their experience, giving an image of closeness to the employee.

Why do you need to create the best work environment?

Happy workers have higher productivity and contribute to cohere the organization. Self-realization at work is a component as essential as salary, and often the secret of a successful organization is a positive work environment, in which workers feel valued and supported. 

Maximize the happiness of your workers with the RateNow feedback terminals, measuring their satisfaction daily. Customize digital satisfaction surveys and identify opportunities for improvement instantly. Make the employee feel heard and taken care of, so that coming to work is a pleasure and not just a responsibility.

Cool and friendly satisfaction surveys

Beyond the feedback buttons: gather a detailed and holistic understanding of customer feedback with our customizable, state-of-the-art and optimally designed surveys consisting of up to 10 insight generating questions. Understand the “Why?” behind customer dissatisfaction, measure your Net Promoter Score and contact unhappy customers in order to convert them into loyal promoters.
3-QUESTION EMPLOYEE SATISFACTION SURVEY

Customer satisfaction

Staff evaluation

Net Promoter Score

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Profile and preferences

Email and phone numbers

Comments

Analysis in real time

Measure with the Net Promoter Score

Segment by location and service, and rank by rating

Compare to our industry benchmark

Understand why your customers are dissatisfied

Evaluate your staff to promote excellent service

Contact detractors and turn them into promoters

Share your ratings

EXPLORE RATENOW ANALYTICS

Feedback solutions to give voice to all your employees

Standfloor feedback device

Counter feedback device

Wall feedback device

Plug & play: unpack it, plug it and start
collecting feedback straightaway.
Always online: 4G connection included,
24/7 remote monitoring.
Automatic on and off: no staff intervention
required to turn it on and off.
Advanced anti-spam filters: protection
against misuse for children who play.

Survey by e-mail, sms or QR

Integrate in your app

Embed on your website

SEE ALL SOLUTIONS
"We decided to include RateNow to get real time feedback, right after the experience, about the service and attention we provide in the store. At Miró we have as a differentiating strategy a top-notch, personalized customer service, and RateNow helps us in this mission"

Angel Pujol, Director of Sales and Marketing at Miró

Do you want to boost customer experience and grow your business?

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