RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

Read more

EVALUATE YOUR SERVICES IN REAL TIME

Guarantee the highest quality to your customers by measuring satisfaction with the cleaning service on a daily basis
RateNow faces
GET A QUOTE

How satisfied are users with your cleaning service today?

RateNow measures users' satisfaction with your cleaning service on a daily basis, so that you accredit the highest quality to your customers. RateNow is a seal of guarantee and transparency for cleaning services.
Daily feedback
Evaluate continuously the service you offer
Qualitative feedback
Beyond the smiley faces, up to 10 dynamic questions
Act in real time
Analyze feedback and act quickly to apply improvements

Why do you need to continuously evaluate your services?

If you are not afraid to evaluate your services, it means that you have the commitment to offer the highest quality to your customers, and they perceive it. Constant self-assessment is the main indicator of involvement and transparency.

Maximize the happiness of your users with RateNow feedback terminals, measuring their satisfaction with your cleaning services on a daily basis. Customize digital surveys and identify opportunities for improvement instantly. Make your customers perceive your commitment to offer the best possible service.

Cool and friendly satisfaction surveys

Beyond the feedback buttons: gather a detailed and holistic understanding of customer feedback with our customizable, state-of-the-art and optimally designed surveys consisting of up to 10 insight generating questions. Understand the “Why?” behind customer dissatisfaction, measure your Net Promoter Score and contact unhappy customers in order to convert them into loyal promoters.
CLEANING SURVEY

Customer satisfaction

Staff evaluation

Net Promoter Score

loading

Profile and preferences

Email and phone numbers

Comments

Analysis in real time

Measure with the Net Promoter Score

Segment by location and service, and rank by rating

Compare to our industry benchmark

Understand why your customers are dissatisfied

Evaluate your staff to promote excellent service

Contact detractors and turn them into promoters

Share your ratings

EXPLORE RATENOW ANALYTICS

Feedback solutions to give voice to all your customers

Standfloor feedback device

Counter feedback device

Wall feedback device

Plug & play: unpack it, plug it and start
collecting feedback straightaway.
Always online: 4G connection included,
24/7 remote monitoring.
Automatic on and off: no staff intervention
required to turn it on and off.
Advanced anti-spam filters: protection
against misuse for children who play.

Survey by e-mail, sms or QR

Integrate in your app

Embed on your website

SEE ALL SOLUTIONS
"With RateNow surveys, we can immediately get feedback from our customers on the service, our primary concern is to achieve maximum customer satisfaction, so it is most important for us to know what they think and so we can continuously improve."

Raquel López Muñoz, Responsible for Customer Satisfaction

Do you want to boost customer experience and grow your business?

GET A QUOTE
This website uses its own and / or third-party cookies for: analysis, personalized content and / or advertising. Click ACCEPT to allow them to be used. You can get more information on our Cookies Policy page.
Home
Your industry
Digital
Analytics
Blog
Log in
Contact us
Languages
×

Start improving your Customer Experience right now!

By submitting the following form you accept our Privacy policy, and you consent to your data being processed by LEAN LEMON S.L.
I give my consent to receive communications about news, products and services from RateNow.
We'll be in contact with you in less than 10 min

Albert

Anna

Valentino

By submitting the following form you accept our Privacy policy, and you consent to your data being processed by LEAN LEMON S.L.
I give my consent to receive communications about news, products and services from RateNow.
A fan of instant feedback? There's nothing better than a quick call:
+34 936 314 738 or +34 919 906 768
Or an e-mail: info@ratenow.es
Customer service: +34 936 314 738
You're in good company...
We’re passionate about instant feedback
Your CX expert will contact you as soon as possible.
KEEP BROWSING
×