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In-Web and In-App Surveys

Integrated Surveys on Your Website or App

check Channel to measure satisfaction on your website or application.
check Appear at key moments of navigation, purchase, or use.
check Perfect for identifying problems and improving conversions.
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Implement In-Web – In-App Surveys:

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1

Integrate: Embed in your website or app according to the flow you want to measure. 

2

Define: Configure when it appears: after an action or an interaction. 

3

Measure: Analyze and improve conversion and digital experience.
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Website-integrated surveys

Why integrated surveys?

Integrated Surveys in Web or App

Integrated surveys collect feedback at the exact moment the user interacts with your website or application. 

They are ideal for measuring digital processes, detecting friction points, and obtaining much more reliable responses by asking right when the experience occurs.
Website-integrated surveys
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Benefits

Advantages of Integrated Surveys in Web or App

check High response rate: the user does not leave their flow. 
check Minimal investment and simple configuration. 
check Perfect for CES, process satisfaction, and micro-surveys. 
check Increase your e-commerce conversions.
NPS survey on the website
NPS survey on the website
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In-app feedback to understand the digital experience

Uses

Embed Surveys on Your Website or App

check Analyze the purchase process and detect checkout barriers. 
check Optimize strategic pages, such as product, pricing, or cart. 
check Collect in-app feedback to understand the digital experience. 
check Identify frustrations when a user abandons or goes back.
In-app feedback to understand the digital experience
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Frequently Asked Questions (FAQ)

Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.

How do integrated surveys work on my Website or App?downup

You can embed the survey directly into your website or application using an embedded link. The user responds without leaving the digital environment, which increases participation and maintains a fluid experience.

Is it compatible with any platform or system?downup

Yes. Surveys can be easily integrated into any website (WordPress, Shopify, custom, etc.) or app (iOS, Android) using a code snippet or a link. It does not require complex development.

Can I customize them to match my design?downup

Yes. You can adapt colors, typography, size, and display mode to integrate them perfectly into your website or app's identity.

Are responses in integrated surveys anonymous?downup

Yes, by default. If you need to identify users (for example, in logged-in portals), the integration can send contextual data to enable traceability without compromising privacy.

How does RateNow integrate with my website or app?downup

Using a code snippet, an iframe, or by using the REST API to send contextual data. The integration is simple and can be completed in minutes.

How do I view the results of integrated surveys?downup

In the RateNow dashboard you can view: - Real-time responses; - View and completion rates; - Behavior by page or flow; - Comparison between Web/App and other channels (email, SMS, WhatsApp)
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Numbers that speak for themselves

119920

Daily feedbacks

5760

Active surveys

980

Organizations

95

NPS ®

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Tell us about your project and get:

check Best practices applied to your industry
check Surveys tailored to your needs
check Demo of our analytics platform
check A customized quotation

ⓘ No commitment

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