Industry
Channels
Data Analytics
Make smart decisions with real-time data Identify trends and improvement opportunities with reports Centralize feedback to optimize the customer experience
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Track key metrics: NPS, CSAT, and CES Centralize feedback from all your channels Visualize satisfaction at every touchpoint Compare results between centers, points of sale, or teams Segment data by location, specialty, or service 24/7 cloud-based platform Real-time automatic reports Unlimited users without restrictions Customized access based on role and responsibility
Instant notifications based on responses and keywordsReceive alerts via email or SMS Send automatic reports by email (Managed by the administrator) Customize recipients, frequency, and segmentation Keep all levels of the organization informed
Organize feedback by categories and subcategories Easily distinguish between positive and negative feedback Compare satisfaction levels with external industry benchmarks Analyze your position against the market average, maximum, and minimum Identify opportunities and highlight your strengths versus the competition
Close the Loop module to manage feedback Respond directly to users Group and prioritize responses that require action Easily manage each case from the platformGot questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.
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Best practices applied to your industry Surveys tailored to your needs Demo of our analytics platform A customized quotationⓘ No commitment
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