Surveys
Validated surveys in the healthcare sector
Track and improve the work climate with key surveys:
Work climate New hire onboarding Employee pulse Exit survey
Work climate New hire onboarding Employee pulse Exit survey
Industry
Channels
Evaluate the Employee Engagement in the Healthcare Sector
Identify areas for improvement to create a better work environment. Make decisions based on real feedback. Increase team engagement and retention.Contact us
Show video
Join +1000 best in class organizations like yours
Track the engagement in the workplace in 3 steps:
1
Ask: Online surveys or feedback terminals.
2
Listen: Collect opinions quickly and easily.
3
Improve: Gain insights and make strategic decisions.
Channels
Send climate surveys
Reach more employees with certified SMS (RCS), WhatsApp, Email, or Intranet. Ensure anonymity and one response per employee.
Analytics
Real-time analysis for effective decision-making
Access results with automated reports. Compare with the sector using Employee-NPS. Segment by role, seniority, and more for precise insights. Make data-driven decisions and improve the work environment.Frequently Asked Questions (FAQ)
Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.
What types of surveys can I implement with this platform?
You can implement workplace climate, new employee, pulse, and exit surveys, among others. Our team offers expert advice to customize each survey according to your organization’s needs.
Does RateNow provide a validated workplace climate survey?
Yes, the validated workplace climate survey we use is based on the EFQM (European Foundation for Quality Management) excellence model. The tool includes 47 questions that evaluate 12 dimensions related to staff satisfaction, with response options and free text fields for comprehensive analysis.
Can I digitize my current survey?
Yes, we can digitize the survey you currently use in your hospital, ensuring it perfectly fits your needs and maintains data integrity.
Can I customize the survey questions?
Yes, the surveys are fully customizable. You can adjust the questions and format to meet the specific needs of your organization.
What is the “employee-NPS” and how is it used?
The “employee-NPS” (Net Promoter Score) is a metric that measures employee loyalty and satisfaction. It is used for external benchmarking, comparing the results with industry standards to identify areas for improvement.
What happens if employees do not complete the surveys?
Automatic reminders can be set up to ensure employees complete the surveys. Additionally, the HR team can follow up with non-responders to resend the message (while maintaining the anonymity of their responses).
Is the information collected in the surveys secure?
Yes, the security and privacy of data are our top priorities. We use encryption and comply with all GRDP data protection regulations. Furthermmore RateNow is certified with ISO9001 and 27001.
Our case studies:
La Conselleria de Sanitat of the Valencian Community has implemented an innovative system to measure patient experience in hospitals and health centers across the entire region.
Faced with challenges in systematically collecting and analyzing patient feedback, the Arnault Tzanck Institute implemented an advanced patient experience (PX) solution with RateNow.
Numbers that speak for themselves
119920
Daily feedbacks
5760
Active surveys
980
Organizations
95
NPS ®
In partnership with
Bank encryption, TIER V servers, and ISO certifications for top security.
Tell us about your project and get:
Best practices applied to your industry Surveys tailored to your needs Demo of our analytics platform A customized quotationⓘ No commitment
Featured in
