RATE HERE, RIGHT NOW
Leading blog on customer experience and omnichannel feedback
The 'moment of truth'
News
Bet on the "now or never" with RateNow in-store feedback terminals. We are all demanding customers, we have an expectation about what we buy, and we like to express our satisfaction or dissatisfaction ...
How to create the best survey to assess service quality
Surveys
Filling out paper quality surveys, which are not visually stimulating and have generally with many questions is a tedious task hardly anyone agrees to do unless they are very angry!. Traditional methods of collecting feedback...
Collect more feedback from your clients with RateNow
Surveys
Our methodology has a cost of 0,10 to 1,50 USD per survey, whereas phone interviews reach 10 to 30 USD per interviewee. Ask right after the experience thanks to our feedback terminals and obtain results which are 40% more reliable compared to asling 24 hours...