Smiley Survey Devices to track and improve experience in real time

Touchscreen or button customer survey machines.
Collect instant feedback from your customers on-site.
Detect issues and optimize the experience in real time.
Analyze metrics and take action to retain your customers.
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Join +1000 best in class organizations like yours

Collect real-time feedback with on-site Customer Survey Machines:

1

Ask: Surveys at physical locations (Touchscreen or Buttons).

2

Listen: Collect opinions quickly and easily.

3

Improve: Gain insights and make strategic decisions.

Channel: Smiley Touch

Touchscreen Feedback Terminals

Touchscreen Survey Devices allow you to collect detailed feedback through interactive surveys.

Their digital interface facilitates the customization of questions and answers, offering an in-depth analysis of the user experience.

Ideal for measuring satisfaction in:
Stores
Offices
Hospitals
Events

Benefits: Smiley Touch

Tablet: In-Situ Surveys and Qualitative Feedback

Customize surveys.
Collect detailed insights.
Easy to use for any type of audience.
Analyze metrics such as NPS, CSAT, and CES.

Features: Smiley Touch

Customization, Connectivity, and Analytics

Configure multiple questions and comments.
WiFi/4G connectivity.
Customize the interface with your branding.
Generate detailed reports with key statistics.
Spam protection based on AI and timing.
Formats: Standalone, Wall-Mounted & Desktop.

Channel: Smiley Terminal

Smiley Buttons Devices

Button feedback devvices are physical devices designed to collect quick and simple feedback.

They operate with a system of push buttons (like satisfaction faces) to measure the user experience in real time.

The ideal solution for:
Airports
Stations
Stores
High-traffic areas

Benefits: Smiley Terminal

Buttons: Simplicity and High Response

High response rate with just one touch.
Perfect for capturing opinions in high-traffic areas.
No distractions, making it ideal for transit zones.
Easy installation and works without constant connectivity.

Features: Smiley Terminal

Connectivity, Autonomy, and Versatility

Always connected to the mobile data network (No WiFi needed).
No external power supply required.
Up to 3 years of autonomy without recharge.
Adapts to any strategic location.
Formats: Standalone, Wall-Mounted & Desktop.

Frequently Asked Questions (FAQ)

Got questions? We've got answers! Check out our FAQ section for more information on course duration, pricing, and more.

Is RateNow a reseller?

No, RateNow is the owner and distributor of its technology. We manufacture and manage our products in Europe.

Do you offer rental or purchase of the devices?

RateNow is an all-inclusive turnkey service. The monthly fee includes the rental of the devices, setup, data management, and operational guarantee for you to focus only on improving your business.

What is the minimum contract?

The minimum contract is 1 year.

What are the prices and discounts?

Contact our team and tell us about your project. We cater to clients from a single terminal to large corporations. Our direct sales business model ensures you the best prices on the market.

What warranty do you offer?

Our team continuously monitors the operability of the equipment, guarantees its proper functioning, and offers replacement in case of failure.

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Numbers that speak for themselves

50000

Daily feedbacks

3000

Active surveys

1000

Organizations

95

NPS ®

In partnership with

Bank encryption, TIER V servers, and ISO certifications for top security.

Tell us about your project and get:

Best practices applied to your industry
Surveys tailored to your needs
Demo of our analytics platform
A customized quotation

ⓘ No commitment

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Sales support: +44 7488 864121 / sales@ratenow.cx
Customer service: +44 7488 864121 / support@ratenow.cx
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