RateNow terminals to be coated with ANTIVIRAL FILM 99,9% effective against CORONAVIRUS

Read more

RATE HERE, RIGHT NOW

Leading blog on customer experience and omnichannel feedback

The importance of patient experience

Patient Experience
We explain the growing importance of the patient experience in the healthcare context, and how it can improve the results of your treatments and the financial results of healthcare organizations.

Patient Experience Definition

Patient Experience
A summary of the recent literature about the patient experience definition.

The Wall Street Journal on the future of Customer Feedback Devices: Read the interview to RateNow.

News
The financial newspaper The Wall Street Journal interviews RateNow about the COVID’s impact on the users’ behavior and its future developments.

The compact guide on Customer Effort Score (CES)

Customer Experience Indicators
Customer Effort Score is a key indicator to ascertain customer loyalty by measuring the degree of effort that customer puts in. This will help you learn the definition of CES, the objectives, how to measure it, the science behind the metric and its Pros and Cons.

How to calculate NPS®: The ultimate guide on Net Promoter Score® (2022)

Customer Experience Indicators
Net Promoter Score is a key indicator to measure customer satisfaction and loyalty to a company by asking a single question survey. Learn the definition and the science behind NPS. Learn how to ask and measure it and its Pros and Cons. It´s a practical guide.

CSAT Score: The complete guide to Customer Satisfaction index (2022)

Customer Experience Indicators
This guide will help you learn what a CSAT score is, how to ask for it and the several methods of calculation. It will give you guidelines about what a good CSAT score is and how to improve it.

Employee satisfaction surveys: Integrate and automate the job pulse

Employee satisfaction
Happy workers have higher productivity and they help bring the organization together. Self-fulfillment at work is as essential component as salary, and the secret to a successful organization is often a positive work environment, in which workers feel valued and supported. In today's post we tell you how to measure the job satisfaction of your employees and why is it important to have a thermometer of the working environment of your company.

The European Regional Development Fund benefits RateNow for the innovation's impulse.

News

10 reference hospitals in Spain innovate in Patient Experience with RateNow in times of crisis

Clients
At times like the present, it is important to continue betting on the lines of work that will define the future of the health sector, such as to create the Patient Experience. At Rate Now, we are aware of the difficulty of innovating in times of crisis. We want to help the hospitals modernize their quality systems with the Rate Now Health initiative.
12>

Do you want to boost customer experience and grow your business?

GET A QUOTE
This website uses its own and / or third-party cookies for: analysis, personalized content and / or advertising. Click ACCEPT to allow them to be used. You can get more information on our Cookies Policy page.
Home
Your industry
Digital
Analytics
Blog
Log in
Contact us
Languages
×
By submitting the following form you accept our Privacy policy, and you consent to your data being processed by LEAN LEMON S.L.
I give my consent to receive communications about news, products and services from RateNow.

Start improving your Customer Experience right now!

We'll contact you in less than 24h 

Albert

Amina

Guillermo

A fan of instant feedback? Drop us a quick call/Email:
Sales support: +44 7488 864121 / sales@ratenow.cx
Customer service: +44 7488 864121 / support@ratenow.cx
You're in good company...
We’re passionate about instant feedback
Your CX expert will contact you as soon as possible.
KEEP BROWSING
×